1. What is our return or exchange policy?
Save More on Fire Alarm Parts stands by the quality of its new and reconditioned fire alarm products. We provide a 1 Year Replace or Refund Protection Plan on all new and seller reconditioned products. Contact us for any return and we’ll send you a pre-paid return label. Credit will be issued within 72 hours of receipt of returned item and inspection.
2. What is our shipping policy?
Save More on Fire Alarm Parts includes 3 day UPS or USPS Priority mail free for all purchases. Your order will be shipped as soon as the product is confirmed to be available and your payment has cleared. Our goal is ship all orders within 24-hours of purchase.
Please allow 1-2 business days before receiving a tracking number.
If you need faster shipping and handling please contact us directly at customerservice@savemorefire.com or call us at 1-877-368-9111 before purchasing to coordinate. You can also leave this request in the “Notes” section when you check-out.
Expedited shipping fees are billed to the buyer.
You also have the choice to use your own UPS or FedEx account. If you would like to use your own shipping account contact us t customerservice@savemorefire.com or call us at 1-877-368-9111. Shipping is only provided throughout the continental US unless special arrangement has been made ahead of purchase.
3. Will you ship UPS Red or overnight?
Yes. If you need faster shipping and handling please contact us directly at customerservice@savemorefire.com or call us at 1-877-368-9111 before purchasing to coordinate. Also, best to leave this request in the “Notes” section when you check-out.
Expedited shipping fees are billed to the buyer.
4. Do we ship outside the United States?
Shipping is only provided throughout the continental US unless special arrangement has been made ahead of purchase.
5. Do we provide a warranty on our new and refurbished parts?
We provide a 1 Year Replace or Refund Protection Plan on all new and seller reconditioned products. Contact us for any return and we’ll send you a pre-paid return label. Credit will be issued within 72 hours of receipt of returned item and inspection.
6. Do we buy fire system parts?
Yes, we do buy new and used fire system parts. Email us a parts list and cost. We will review and reach back out to discuss.